Effective Date: 11 July 2025
Last Updated: 11 July 2025
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Arax Software, LLC ("we", "us", or "our"). By accessing or using LawThere and any other services, tools, or resources provided by us (collectively, the "Services"), you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to these Terms, you are not authorized to access or use our Services.
2.1 You must be 18 years of age or older to use our Services. By using our Services, you represent and warrant that you meet these requirements.
3.1 Our privacy policy describes how we handle the information you provide to us when you use the Services. You can access our privacy policy at https://www.lawthere.com/privacy-policy.
4.1 To access the Services, you must create an account by providing accurate and complete information. You represent and warrant that all information provided during registration is current, accurate, and complete.
4.2 Administrators may designate additional Authorized Users and Administrators within their organization. Each Authorized User must be a legitimate member of the Subscriber's organization and must comply with these Terms.
4.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
4.4 New Subscribers may access the Services during a 14-day Trial Period without charge. At the end of the Trial Period, access will be suspended unless a paid subscription is activated.
4.5 We may suspend or terminate accounts that violate these Terms, fail to pay fees when due, or pose a security risk to the Services or other users.
5.1 Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription.
5.2 You may not:
5.3 Your use of AI Features is subject to additional restrictions and disclaimers set forth in Section 13.
6.1 You may use the Services only for lawful business purposes consistent with these Terms and applicable laws and regulations.
6.2 You may not use the Services to:
6.3 You are solely responsible for the content of any files you upload to the Services. You represent and warrant that you have all necessary rights to upload such content and that it does not violate any laws or third-party rights.
6.4 You must comply with all applicable laws and regulations, including those governing the practice of law in your jurisdiction.
6.5 We reserve the right to investigate violations of this policy and take appropriate action, including suspension or termination of your account.
7.1 Fees for the Services are set forth in your subscription plan and are payable in advance for each Billing Term.
7.2 Services are available on monthly or annual Billing Terms. You may change your billing cycle subject to our then-current policies.
7.3 New Authorized Users added during a Billing Term will be charged on a pro-rated basis through the end of the current Billing Term.
7.4 Payment is due upon invoice. We accept payment by credit card or other methods we may specify. You authorize us to charge your designated payment method for all fees.
7.5 Your subscription will automatically renew for successive Billing Terms unless cancelled in accordance with Section 7.6.
7.6 Only an Administrator may cancel the subscription by submitting a cancellation request via account settings or by contacting support. Cancellation before renewal prevents future charges. No refunds are provided for the current Billing Term.
7.7 If payment is not received when due, we may suspend access to the Services until payment is made. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
7.8 We may change our fees with 30 days' prior written notice. Fee changes will take effect at the start of your next Billing Term.
8.1 We provide support via email and help desk during our standard business hours.
8.2 We will use commercially reasonable efforts to maintain an Uptime Percentage of at least 99.5% in any calendar month, excluding Scheduled Downtime and circumstances beyond our reasonable control.
8.3 We will use commercially reasonable efforts to provide at least 24 hours' prior notice before undertaking any Scheduled Downtime.
8.4 In the event the Services experience an Uptime Percentage of less than 99.5% in any calendar month, we will provide an SLC Credit equal to the credit percentage identified below multiplied by your fees for that month:
| Uptime Percentage | Credit Percentage |
|---|---|
| Equal to or greater than 98% but less than 99.5% | 10% |
| Less than 98% | 25% |
8.5 You must submit a written SLC Credit request within 30 days of the downtime. SLC Credits are your sole remedy for any failure to meet performance obligations.
8.6 We reserve the right to temporarily suspend access to the Services for repairs, maintenance, or technical problems, subject to the service level commitments above.
9.1 We retain all right, title, and interest in and to the Services, including all software, technology, content, trademarks, and other intellectual property rights.
9.2 You retain all right, title, and interest in and to your Subscriber Data. You grant us a limited license to use, store, and process your Subscriber Data solely to provide the Services.
9.3 Any feedback, suggestions, or improvements you provide regarding the Services may be used by us without restriction or compensation.
9.4 The Services may include third-party content or links to third-party resources. We do not endorse or assume responsibility for such content.
10.1 You are solely responsible for all content you upload, store, or transmit through the Services, including ensuring you have all necessary rights and that such content complies with applicable laws.
10.2 You grant us a non-exclusive license to use, store, display, and transmit your content solely as necessary to provide the Services.
10.3 We do not monitor user content but reserve the right to review and remove content that violates these Terms or applicable law.
10.4 We may remove content that violates these Terms, infringes third-party rights, or is otherwise objectionable, with or without notice.
11.1 Each party acknowledges that it may have access to Confidential Information of the other party. Confidential Information includes all non-public information marked as confidential or that would reasonably be considered confidential.
11.2 Each party agrees to:
11.3 Confidentiality obligations do not apply to information that:
11.4 Confidentiality obligations survive termination of these Terms for a period of five (5) years.
12.1 We process your Subscriber Data in accordance with our Privacy Policy and applicable data protection laws.
12.2 We implement reasonable security measures to protect your data, but cannot guarantee absolute security.
12.3 We perform regular backups of the Services but do not guarantee restoration of individual customer data.
12.4 Upon request, we will provide you with the ability to export your Subscriber Data in a commonly used format.
12.5 Following termination of your account, we will retain your Subscriber Data for thirty (30) days, after which it will be deleted from our systems.
12.6 You may request deletion of specific data through your account settings or by contacting support.
13.1 The Services include AI Features that provide automated assistance, suggestions, and content generation.
13.2 AI-generated content is not reviewed for accuracy by Arax Software, LLC. You are solely responsible for reviewing, verifying, and ensuring the accuracy of all AI-generated content before use.
13.3 AI Features are tools to assist your work but do not replace professional judgment. You remain fully responsible for all professional decisions and compliance with applicable legal and ethical obligations.
13.4 The Services, including AI Features, do not provide legal advice. We are not a law firm and do not practice law.
13.5 AI Features may produce incomplete, inaccurate, or inappropriate content. You should not rely solely on AI-generated content for important decisions.
14.1 THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
14.2 WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14.3 WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
14.4 WE DISCLAIM ALL WARRANTIES REGARDING THIRD-PARTY SERVICES OR CONTENT ACCESSIBLE THROUGH THE SERVICES.
15.1 OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
15.2 IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
15.3 THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR OTHER LIABILITY THAT CANNOT BE LIMITED BY LAW.
16.1 You agree to indemnify, defend, and hold harmless Arax Software, LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
16.2 We will notify you of any claim subject to indemnification and cooperate in the defense, provided you control the defense and settlement.
17.1 These Terms commence when you first access the Services and continue until terminated in accordance with this section.
17.2 Either party may terminate these Terms at any time with written notice, subject to the cancellation provisions in Section 7.6.
17.3 Either party may terminate these Terms immediately if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of written notice.
17.4 We may suspend your access to the Services if you violate these Terms, fail to pay fees, or pose a security risk.
17.5 Upon termination, your access to the Services will cease, and you must pay all outstanding fees. Sections that by their nature should survive will survive termination.
17.6 Following termination, we will retain your data for thirty (30) days for retrieval, after which it will be deleted.
18.1 These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
18.2 Any dispute arising from or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
18.3 Arbitration shall be conducted by a single arbitrator in Florida. The arbitrator's decision shall be final and binding.
18.4 You waive any right to participate in class actions or representative proceedings against us.
18.5 Either party may seek injunctive relief in court for violations of intellectual property rights or confidentiality obligations.
19.1 The Services may be subject to export control laws and regulations. You agree to comply with all applicable export laws and not to export or re-export the Services to prohibited countries or persons.
19.2 You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any government list of prohibited or restricted parties.
20.1 These Terms constitute the entire agreement between the parties and supersede all prior agreements relating to the subject matter.
20.2 We may modify these Terms by providing thirty (30) days' written notice. Continued use of the Services after the effective date constitutes acceptance of the modified Terms.
20.3 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20.4 No waiver of any provision shall be deemed a waiver of any other provision or of the same provision on a future occasion.
20.5 Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control.
20.6 You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
20.7 All notices must be in writing and delivered to the addresses specified in your account or as otherwise provided by us.
20.8 The parties are independent contractors and these Terms do not create a partnership, joint venture, or agency relationship.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Arax Software, LLC
9836 Stover Way
Wellington, FL 33414
Phone: +1 (347) 559-4801
support@araxsoftware.com